We’re making changes to OneDrive storage plans for consumers and are committed to making this transition as smooth as possible.
Since we started to roll out unlimited cloud storage
to Office 365 consumer subscribers, a small number of users backed up
numerous PCs and stored entire movie collections and DVR recordings. In
some instances, this exceeded 75 TB per user or 14,000 times the
average. Instead of focusing on extreme backup scenarios, we want to
remain focused on delivering high-value productivity and collaboration
experiences that benefit the majority of OneDrive users.
Here are the changes:
We’re no longer planning to offer unlimited storage to
Office 365 Home, Personal, or University subscribers. Starting now,
those subscriptions will include 1 TB of OneDrive storage.
100 GB and 200 GB paid plans are going away as an option for new
users and will be replaced with a 50 GB plan for $1.99 per month in
Free OneDrive storage will decrease from 15 GB to 5 GB for all
users, current and new. The 15 GB camera roll storage bonus will also be
discontinued. These changes will start rolling out in early 2016.
We’re taking the following steps to make this transition as easy as possible for customers:
If you are an Office 365 consumer subscriber and have stored in
excess of 1 TB, you will be notified of this change and will be able to
keep your increased storage for at least 12 months.
If you are an Office 365 consumer subscriber and find that Office
365 no longer meets your needs, a pro-rated refund will be given. Click here to learn more.
If you are using more than 5 GB of free storage, you will continue
to have access to all files for at least 12 months after these changes
go into effect in early 2016. In addition, you can redeem a free
one-year Office 365 Personal subscription (credit card required), which
includes 1 TB of OneDrive storage.
Current customers of standalone OneDrive storage plans (such as a 100 or 200 GB plans) are not affected by these changes.
OneDrive has always been designed to be more than basic file storage
and backup. These changes are needed to ensure that we can continue to
deliver a collaborative, connected, and intelligent service. They will
allow us to continue to innovate and make OneDrive the best option for
people who want to be productive and do more.
Additional information can be found at the FAQs, and we will continue to update it throughout the transition.